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SARS-COVID-19

 

The pandemic caused by the new coronavirus has changed our habits and life routines, including our essential hygiene care. Going to the street and returning home have become risky actions that require new cleaning and disinfection care for most of the population.

In this manual you can find some basic measures that, in the context of COVID-19, help to prevent contamination and reduce the spread of the virus.

COVID-19 is the name, given by the World Health Organization, to the disease caused by the new coronavirus SARS-COV-2, which can cause severe respiratory infection such as pneumonia.

It is considered that COVID-19 can be transmitted:

  • By respiratory droplets (particles larger than 5 microns);
  • By direct contact with contaminated surfaces.

Person-to-person transmission has been confirmed and is thought to occur during close exposure to a person with COVID-19, through the spread of respiratory droplets produced when an infected person coughs, sneezes or talks, which can be inhaled or land on. in the mouth, nose or eyes of people who are nearby.

The contact of hands with a surface or object with COVID-19 and then contact with the oral, nasal or ocular mucosa (mouth, nose or eyes), can lead to the transmission of the infection.

At Hotel Alísios, our concern and our objective is everyone's safety, so we are at your disposal to clarify any doubts or complement the information provided in this document.

INDIVIDUAL PROTECTION PLAN;

At the entrance of the Hotel, an individual protection plan is posted with the main prevention rules:

  • There is no contact in the fulfillment;
  • Friction with alcoholic hydra solution after each manual contact;
  • Distance of 2 meters for all people and 4 meters for sick or suspects;
  • Avoid agglomerations of people;
  • Anyone who has fever, cough or difficulty breathing should be considered a suspected case;
  • Recommended the use of masks in closed spaces;
  • If there is a necessary contact with someone who is sick, wear an FFP2 mask.

BASIC PREVENTION AND CONTROL MEASURES

Symptom self monitoring

If you have any of the symptoms described below, you should contact the reception who will call the SNS 24 line to request support and measures to be taken. While waiting, you should retire to the isolation room, to which you will be accompanied by a member of the Staff, and not move around the hotel or outside it.

The most frequent symptoms are:

  • Fever above 38º
  • Cough
  • breathing difficulty
  • headache
  • Muscle aches
  • generalized weakness

You should also take extra care when one or more of the following situations may have occurred:

  • History of travel to areas with active community transmission in the 14 days before symptom onset
  • Contact with a confirmed or probable case of SARS-CoV-2/COVID-19 infection in the 14 days before the onset of symptoms
  • Health professional or person who has been in a health institution where patients with COVID-19 are treated

PERSONAL HYGIENE

Keeping your hands clean and disinfected is an essential step to prevent contamination by the new coronavirus. So, to properly wash your hands you must:

SOCIAL CONDUCT

In social relationships with other people, some rules must be met to avoid contagion, either from others to us or from us to others. So to reduce the spread of the virus, in our social relationships we must pay attention to the following aspects:

  • Strengthen personal hygiene measures;
  • Carefully follow the measures and recommendations of government authorities in the areas of Health and act in accordance with their guidelines;
  • Follow respiratory etiquette procedures (do not cough/sneeze into the hands; cough/sneeze into the forearm or sleeve, with the forearm flexed; use disposable tissues; sanitize hands after contact with respiratory secretions);
  • Follow social behavior procedures (avoid handshakes; keep a distance of 1m, etc).

In the common areas of the Hotel, and after returning from a visit / outing, after contact with equipment, chairs, tables, etc., wash your hands and when going up to the room, be careful with your clothing. Don't shake it and let it air out.

In the room, comply with the recommended hygiene and cleaning rules and leave the room during cleaning.

Consumption within the hotel will be recorded to be added to your bill that you will pay at the end of your stay.

Payment is requested by bank card to avoid handling cash.

Personal protective equipment - Use of mask

The use of a mask is recommended at the hotel.

The World Health Organization says that the misuse of a mask can lead to more risks and that the use of this object can give a false sense of protection.

Care must be taken when putting on and taking off masks, such as:

  • Wash your hands well before putting on the mask.
  • Place the inner side of the mask towards the face and adjust it well, covering both the mouth and the nose, adjusting the mask above the level of the nasal bones and under the chin.

· While wearing the mask, do not touch it with your hands.

· When you want to remove it, you must wash your hands again.

· Remove the mask, holding only the elastics.

· Discard the mask and wash your hands again.

 

Note: Disposable masks are not washable.

 

room cleaning

Room cleaning will take place daily. However, if you prefer, you can request that the cleaning is only done when the bed linen is replaced. If you do not want any cleaning, please inform the reception.

Every 3 days, bed linen will be replaced.

On these days the cleaning will take place in two phases:

  • In a first phase, an employee will enter who removes the bedding and cleans the room;
  • Two hours after the cleaning is completed, the sanitized bedding will be placed.

BREAKFAST SERVICE

Hand washing or disinfection is mandatory before entering the breakfast room.

Breakfast time is available on the TV in your room.

RESTAURANT SERVICE

You must wait at the entrance to be shown a table.

To avoid waiting outside the restaurant, you should check the menu that is available on your TV.

Any extra payments must be made in credit to the accommodation, or by debit/credit card.

Hygiene in means of transport and commerce

When using the means of transport, the use of a mask is mandatory.

The use of a mask does not exempt from adhering to the rules of social distance, respiratory etiquette, hand hygiene and the use of physical barriers, so you should be aware of the capacity of each space and may have to wait to access it.

Use of the pool

The indoor pool is open from 07:00 to 21:00.

 

Use of the beach

Social distancing of 2 meters is recommended on the beach.

Dear customer, the above rules result from the guidelines of the Portuguese health services and are mandatory.

Any questions, do not hesitate to contact the reception.

See our SARS-COVID-19 continence plan here:

contingency-plan-covid-19-english.pdf

Stay safe and healthy.

Your safety is our goal

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